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Privacy Policy

Last updated: August 2026

Vip Trade Signal — VTS, 27 Old Gloucester St, London WC1N 3AX, United Kingdom. Phone: +44 7448 651606.

1. Scope

This Privacy Policy explains what personal data viptradesignal.com collects, why we collect it, how long we keep it, who we share it with, and the choices you have. It applies to the website, our support channels, and our private Telegram VIP group. By using our services you accept this policy.

2. What We Collect

  1. Account data: your email address and a password hash. We never store plaintext passwords.
  2. Broker verification data: the broker name and broker account number you submit to qualify for the free broker route, plus the verification result. We do not collect your broker login credentials, and you should never send us your broker password.
  3. Telegram data: your Telegram numeric ID (and username, if set), used to invite you to the VIP group and to remove access automatically when eligibility lapses.
  4. Payment records: invoice IDs, order references, the cryptocurrency and amount paid, transaction hashes, payment status, and timestamps, as provided by our secure crypto checkout. We do not collect card numbers or bank details, because we do not accept cards or bank transfers.
  5. Support data: tickets, emails, and chat logs, including attachments you choose to send.
  6. Technical data: IP address, browser type, and basic request logs used for security, fraud prevention, and debugging.

3. How We Use Data

  1. To deliver the services you paid for or qualified for: account access, signal delivery, Telegram membership management, and service engagements.
  2. To verify eligibility for the free broker route with the relevant partner broker.
  3. To process payments, match invoices to accounts, handle refund claims, and meet our AML & KYC obligations.
  4. To answer support requests and maintain a record of what was agreed.
  5. To secure the Site, prevent abuse and fraud, and comply with legal obligations.
  6. To send service emails (invoices, expiry warnings, access changes). We send marketing email only where you have opted in, and every marketing email includes an unsubscribe link.

4. What We Do Not Do

  1. We do not sell your personal data. Ever.
  2. We do not run third-party advertising trackers on the Site (see the Cookie Policy).
  3. We do not ask for, and you must not send us, your broker master password, wallet seed phrases, or private keys. Any request for these claiming to be from us is fraudulent.

5. Sharing

We share data only with parties needed to run the service: our crypto payment processor (to issue and reconcile invoices), partner brokers (limited to what is needed to verify accounts opened under our introducing link), cloud infrastructure providers that host the Site, its database, and stored files, and email delivery providers for transactional messages. Each acts under its own security obligations. We may also disclose data where the law requires it, or to establish or defend legal claims.

6. International Transfers

Our cloud infrastructure providers may store or process data in more than one country. Where data crosses borders we rely on the safeguards those providers offer, including contractual commitments on data protection.

7. Retention

  1. Account and support data: kept while your account is active and for up to 24 months after closure.
  2. Payment and AML records: kept for at least 5 years where financial-crime rules require it.
  3. Technical logs: kept for short rolling periods, typically 90 days or less.
  4. We delete or anonymize data when it is no longer needed for these purposes.

8. Security

We use encryption in transit, hashed passwords, access controls, and least-privilege administration. No system is perfectly secure; if a breach occurs that puts your rights at risk, we will notify you and any required regulator without undue delay.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise a right, email support@viptradesignal.com from your registered address. We respond within 30 days. Note that we may need to retain payment and AML records even after an account deletion request, where the law requires it.

10. Children

Our services are strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18, and we delete such data if we become aware of it.

11. Changes and Contact

We may update this policy; material changes will be posted here with a revised date. Questions and requests: support@viptradesignal.com.