AML & KYC Policy
Last updated: August 2026
Vip Trade Signal — VTS, 27 Old Gloucester St, London WC1N 3AX, United Kingdom. Phone: +44 7448 651606.
1. Purpose
This Anti-Money Laundering and Know Your Customer Policy (the "Policy") sets out how viptradesignal.com prevents its services from being used for money laundering, terrorist financing, sanctions evasion, or fraud. It applies to every customer, every payment, and every service we offer, including the VIP signal subscription, Account Management, and Drawdown Management.
2. Our Commitments
- We accept payments only for legitimate services actually offered on this Site, priced as published.
- We do not accept cash, anonymous third-party funding arrangements, or payments structured to obscure their origin.
- We cooperate with lawful requests from competent authorities and keep the records needed to do so.
3. Know Your Customer
- Basic identification: every customer must register with a working email address, and service engagements (Account Management, Drawdown Management) additionally require the customer's name and signed agreement before work begins.
- Enhanced verification: we reserve the right to request additional identity information at any time — including government-issued photo ID, proof of address, and proof of ownership of the paying wallet or the broker account — before delivering services, releasing refunds, or continuing an engagement.
- If a customer fails or refuses verification within a reasonable time, we may suspend services and refund the unconsumed payment under Section 5.
4. Payments Must Come From You
- Third-party payments are prohibited. The cryptocurrency you send must come from a wallet you own or control. Paying for someone else's subscription, or having someone else pay for yours, is not permitted without our prior written approval.
- Refunds, where approved under the Refund Policy, are sent only to the originating wallet address or an address verifiably controlled by the same customer, in the original cryptocurrency.
- Broker accounts used for the free broker route or for managed services must be in the customer's own name. Accounts in the name of another person or entity do not qualify.
5. Right to Refuse or Return Payments
- We may refuse, hold, or return any payment that we reasonably suspect is connected to money laundering, fraud, sanctions evasion, stolen funds, or any other unlawful activity, or that fails our verification checks.
- Returned payments are sent back in the original cryptocurrency, minus network fees, to the originating address, unless the law requires us to freeze the funds or act differently.
- We may decline to give detailed reasons where disclosure is restricted by law ("no tipping off").
6. Sanctions Compliance
- We do not provide services to persons or entities on applicable sanctions lists, or to persons located in comprehensively sanctioned jurisdictions, including Iran, North Korea, Syria, Cuba, and the Crimea, Donetsk (DNR), and Luhansk (LNR) regions.
- US persons and residents of Canada are excluded from our services for regulatory reasons, as described in the Regulatory Notice.
- We screen engagements and may re-screen at any time. Discovery of a sanctions nexus results in immediate termination and, where required, freezing rather than refunding of funds.
7. Monitoring and Red Flags
We monitor payment patterns for warning signs, including: payments split across many small transactions without explanation; payments from high-risk services such as mixers; repeated overpayments followed by refund requests; mismatches between the customer's claimed location and technical indicators; and requests to route refunds to a different wallet than the one that paid. Red flags trigger review, and services may be paused during review.
8. Record Keeping
We keep payment records — invoice IDs, transaction hashes, amounts, currencies, timestamps, and associated account details — together with verification materials and related correspondence, for at least 5 years, or longer where the law requires. These records are held securely as described in our Privacy Policy.
9. Staff and Escalation
Personnel who handle payments and support are trained to recognize and escalate suspicious activity to the person responsible for compliance. Suspicions are documented and, where legally required, reported to the appropriate authority.
10. Customer Obligations
By paying us, you confirm that: you are the beneficial owner of the funds; the funds are not proceeds of crime; you are not a sanctioned person and are not located in an excluded jurisdiction; and you will provide truthful verification information on request. Breach of this section is grounds for immediate termination without refund, except where the law requires funds to be returned or frozen.
11. Contact
Compliance questions: support@viptradesignal.com.